Terms of Service

Last updated: September 5, 2025

1. About Kaizen Jewellery

Welcome to Kaizen Jewellery, your premier destination for exquisite jewelry. We are committed to providing high-quality jewelry pieces and exceptional customer service. By accessing or using our website and services, you agree to be bound by these Terms of Service.

2. Acceptance of Terms

By accessing and using the Kaizen Jewellery website (kaizenjewellery.com), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

3. Products and Services

Kaizen Jewellery specializes in:

Custom jewelry design and manufacturing
Fine jewelry collections
Jewelry repair and maintenance services

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be received in full before we begin work on custom orders. We accept major credit cards and other payment methods as displayed on our website.

5. Custom Orders

Custom jewelry requires detailed specifications and may require deposits. Custom orders are non-refundable once production has begun. Delivery times for custom pieces may vary based on complexity and current order volume.

6. Shipping and Delivery

We ship worldwide from India. Shipping costs and delivery times vary by location and shipping method selected. Risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for delays caused by customs or other factors beyond our control.

7. Returns and Exchanges

Standard jewelry items may be returned within 30 days of delivery in original condition. Custom and personalized items are final sale and cannot be returned unless defective. All returns must be pre-authorized and shipped with tracking and insurance.

8. Warranty

We warrant our jewelry against manufacturing defects for 1 year from the purchase date. This warranty does not cover normal wear, damage from misuse, or modifications made by others.

9. Privacy and Data Protection

We respect your privacy and protect your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Intellectual Property

All content on this website, including designs, images, and text, is the property of Kaizen Jewellery and is protected by copyright and other intellectual property laws.

11. Limitation of Liability

Kaizen Jewellery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the specific product or service.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Kaizen Jewellery
Email: kaizenteethgrillzjewellery@gmail.com
Website: kaizenjewellery.com